Our mattresses are hypoallergenic and dust mite resistant, anti-bacterial and anti-fungal, and adhere to the UKFR regulations. Customers note that after the order is placed, address changes cannot be rectified. Please note all measurements are approximate. They will also only deliver to the main door of the building and won't take goods upstairs or into lifts.Please note that if you are not in then the courier may attempt to leave it with a neighbour. Other than by reason of our negligence or breach of contract, we will not be liable for delays in transit, and reserve the right to restrict these services at any time. We are not responsible for any issues that are communicated to us after this 14 day period. An item can be deemed faulty if it exhibits a pre-existing defect or are inherently defective when received. When goods are documented as being delivered in good condition we only accept liability for damage which arises as a result of our negligence we will not be liable for any damage which is the result of normal wear and tear.